• 65,70 feet road, Ellis Nagar, Madurai
  • +91 (452) 2600 061/71/81
Terms & Conditions Please read this carefully
Terms & Conditions

Welcome to Astoria Hotels by Sparsa

Luxurious Business class Hotel in Madurai
Life at Astoria

Legal Terms

  • Check In & Check Out time is 2400 Hrs and any arrivals prior to morning 10:00 Hrs will be charged from the previous day evening to occupy the room on next day morning before 10:00 Hrs.
  • We advise you to guarantee your reservation against Cash deposit, Service Voucher or Demand draft at the time of booking.
  • A guaranteed reservation will be held until 2000 hrs unless a late arrival is specified.
  • Please intimate us the exact address to which the bills are to be sent, When the Bill to Company is approved.
  • Rooms may be released if payments/vouchers are not issued within cut off periods.
  • In case of a no show or cancellation of a guaranteed reservation the hotel reserves the right to levy retention charges for the entire stay.
  • In the unlikely event of our inability to accommodate you despite your holding a guaranteed reservation we will arrange alternate accommodation & transport you at our cost.
  • Visitor not allowed to the room.
  • Outside food strictly prohibited.

Child Policy

  • Below 5 years complimentary
  • Guests aged from 5-12 years will be considered as child and will be charged as per rates/package guidelines.
  • Children above 12 will be considered as adults and will be charged accordingly

Cancellation Policy

  • 0 -10 days prior to stay - No refund. (on the full amount)
  • 11-15 days prior to stay - 50% refund (on the full amount)
  • 16 -30 days prior to stay - 75% refund (on the full amount)
  • More than 30 days prior to stay - 90% refund (on the full amount)
  • No refund for reservation between 20th December to 5th January